Verizon and T-Mobile Discontinue iPad Rebate Program Following Widespread Customer Complaints

Verizon and T-Mobile have discontinued their iPad rebate program in partnership with Apple following widespread buyer complaints that this system was ineffective, flawed, and hardly ever labored as meant.

In latest weeks, complaints from prospects have emerged throughout social media concerning Verizon’s and T-Mobile’s rebate applications. If it labored in accordance with plan, this system would give prospects as much as a $200 rebate when buying a mobile ‌iPad‌ and activating by way of Verizon and T-Mobile. Customers, sadly, have confronted a subpar expertise with this system, typically reporting being denied for the rebate for unclear causes.

The complaints have been amplified by Bloomberg’s Mark Gurman, who has up to now criticized the carriers for the ineffectiveness of comparable applications for the iPhone 13.

There have, nonetheless, been a number of complaints concerning the ‌iPad‌ program (1, 2, 3). At the beginning of December, a Verizon spokesperson told Bloomberg’s Apple correspondent that the ‌iPad‌ rebate program was working “as it should for eligible Verizon customers.”

Things have now clearly modified as Apple has scrapped all references of this system with Verizon and T-Mobile from its web site, together with the acquisition pages for its vary of iPads.

The now-removed overlay from Apple’s web site detailing the rebate program

Verizon and T-Mobile initiated the program following the launch of the up to date iPad Pro in April. Still, this system was beforehand out there on all mobile ‌iPad‌ fashions, together with the brand new iPad mini and baseline ninth-generation ‌iPad‌. Verizon and T-Mobile spokespeople didn’t reply to a request for remark.